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Thanks for the care and kindness during my mother-in-law’s last days; it made a difficult time more pleasant.

- Family member of a hospice patient

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Give with confidence
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Give with confidence

As a member of the Fundraising Standards Board (FRSB), St Rocco’s Hospice has made a public promise to adhere to best practice, honesty, transparency, clarity and accountability in all fundraising activity, enabling you to give with confidence.

We hope that our membership will build trust and confidence in charitable giving and ultimately, encourage more people to support our work with patients and families living with life limiting conditions.

Our fundraising promise to you

  • We are committed to high standards
  • We are honest and open
  • We are clear
  • We are respectful
  • We are fair and reasonable
  • We are accountable

Should you have any concerns about the way we fundraise, we have a robust complaints process. We encourage you to get in touch with your feedback. And, if you are unsatisfied with the way we handle your concerns, you can also contact the independent regulatory, the FRSB.

To make a complaint, please call Claire Houghton, Fundraising Manager on 01925 575780 or email us at fundraising@stroccos.org.uk

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