Covid-19 Update

All the latest on changes to Hospice services during the coronavirus outbreak.

Visiting the Hospice (updated 12th March 2021)

Following guidance from Government St Rocco’s has reviewed the In Patient Unit Visiting Processes.

We are continuing to balance keeping all people as safe as possible and supporting social contact of loved ones during the
ongoing restriction of Covid 19 pandemic. Any patient who is at end of life will be allowed named visitors and time of visiting will be agreed with the family.

Inpatient room visiting from Monday 15th March 2021

  • Every patient on admission to St Rocco’s will discuss with the admitting nurse who they wish to nominate as their inpatient visitors. Each patient can nominate up to 4 people.
  • No more than 2 visitors per visit per patient will be allowed in to visit during the visiting time 1-3 pm.
  • The named visitors should call the Hospice reception on 01925 575780 to book their visit and Lateral Flow test. Please call between 10-12 each day.
  • Lateral Flow Test – This will take approximately 30mins to complete and only visitors who record a negative test result will be allowed an inpatient visit.
  • Visitors should attend the Vitality Lounge for the test, via the side wooden gate which is signposted.
  • Following the Test, visitors will be asked to wait in their cars for the result.
  • Once a negative test result is recorded visitors should proceed to reception.
  • Face Masks should be worn inside the Hospice at all times.
  • Receptionist will contact Inpatient unit and all visitors will be escorted to the PPE station
  • Hand sanitizer and PPE is available to all visitors.
  • The nurse will then escort you to your relative’s room.
  • All visitors should remain in the allocated room until the end of visiting, unless asked to vacate the room if a nursing or medical intervention is required during the visiting period. This will enable staff to maintain social distancing. if you need assistance please use the nurse call buzzer.
  • All visitors have a responsibility to reduce their social contacts during their relatives stay at the hospice to help reduce the risk of spread of the Covid virus.
  • Lateral Flow tests must be carried out on all in patient visitor every day of the visit, this helps us identify anyone carrying Covid 19 virus who does not have any symptoms.
  • All Visitors visiting the hospice should not visit if they are feeling unwell, high temp or cough.

Window visits

  • In-room visiting now replaces window visits – however, if window visits are needed, please speak to the nurse in charge.


Our lottery collectors are no longer calling on our lottery players to collect their subscriptions.

If you have not had a collection this week, please send us a cheque for the number of weeks you wish to be include (please send to Lottery, St Rocco's Hospice, Lockton Lane, Bewsey, Warrington) or sign up to direct debit to continue to be part of the draw.


Sadly, we have taken the difficult decision to cancel all of our fundraising events until September. This includes the Starlight Ladies Walk, March to the Match, Dragonboat Racing and Golf Day. If you have signed up for one of these events, you will be contacted shortly by our supporter care team. If you have any questions please email


For all the latest on our shops reopening, and information on donations please click here.

Emotional support

We know that this is a very scary and worrying time for most of us and that a lot of people will be concerned with how their mental health will be affected.

We are very lucky to have an amazing Counselling and Emotional Care Team here at St. Rocco's who have provided a few tips on how you can manage your mental health in this time.

Tips for Looking After Your Mental Health

1. Keep connected - take time to phone and write to friends and family.

2. Try not to follow every news update if it makes you anxious. Pick one time to catch up with news and stick to it.

3. Take regular exercise, every day if possible. Even a walk will help clear your head.

4. Try writing things down, or journalling your feelings. It may help them seem clearer.

5. Accept that you have no control over this situation, but that things will not be the same forever.

We also have resources for those who may be living with a bereavement during this time.




Stay in touch

We might also occasionally send this information in the post. You can update your contact preferences at any time by emailing or phoning 01925 575780. We promise to respect your privacy and that the data we gather and hold is managed in accordance with the Data Protection Act 2018. For more information please see our Privacy Notice.

Bottom Swoosh