Covid-19 Update

All the latest on changes to Hospice services during the coronavirus outbreak.

Visiting the Hospice (updated 22 Dec 2020)

Following the Government announcement on Sunday 20th Dec 2020, and the emergence of a new strain of the Covid virus, we are making changes to the visiting instructions to try and keep everyone safe both patients and staff.

Therefore, as from 22nd December 2020 we are stopping all inside visitors.

  • Window visits will continue to be allowed between 1pm and 3pm. Please book your appointment at reception.

Christmas Day

  • On Christmas day we will allow 2 people to visit each person within the hospice between the hours of 1pm and 3pm only if visitors present themselves for Lateral Flow testing before they visit.
  • You will need to book your visit and testing with reception staff on Christmas Eve, via phone 01925575780 or in person.
  • This process will mean that you will need to bring your mobile phone with you and that you will need to wait in your car for the test results to come through (approx. 30 mins), we seek your patience with this process, that is new to us at the Hospice.
  • Anyone found to have a positive test will be directed for a further test at the government testing stations and will not be allowed entrance into the Hospice, we hope that you will support us in this process.
  • Anyone with a negative test result will be allowed in but remember that masks, handwashing and PPE must be worn within the hospice at all times and the test is only valid for that day - once a visitor has social contact with others the test result could change.
  • On Boxing day and the weekend window visits will continue 1pm-3pm and in-house hospice visiting with stop.

For people whose family member is at end of life, staff will discuss the possibility of visits however visitors will need to be tested by our staff every time they visit a full discussion of this process will take place with the ward staff.

Ongoing review and guidance from Government and Public Health will continue and we will keep you fully informed of any decisions we make, our decisions are always a balance of emotional support for our patients and families and keeping our staff safe in order to keep St Rocco’s Hospice open to support our patients and the Community.

Thank you for your anticipated support in such a difficult process.


Our lottery collectors are no longer calling on our lottery players to collect their subscriptions.

If you have not had a collection this week, please send us a cheque for the number of weeks you wish to be include (please send to Lottery, St Rocco's Hospice, Lockton Lane, Bewsey, Warrington) or sign up to direct debit to continue to be part of the draw.


Sadly, we have taken the difficult decision to cancel all of our fundraising events until September. This includes the Starlight Ladies Walk, March to the Match, Dragonboat Racing and Golf Day. If you have signed up for one of these events, you will be contacted shortly by our supporter care team. If you have any questions please email


For all the latest on our shops reopening, and information on donations please click here.

Emotional support

We know that this is a very scary and worrying time for most of us and that a lot of people will be concerned with how their mental health will be affected.

We are very lucky to have an amazing Counselling and Emotional Care Team here at St. Rocco's who have provided a few tips on how you can manage your mental health in this time.

Tips for Looking After Your Mental Health

1. Keep connected - take time to phone and write to friends and family.

2. Try not to follow every news update if it makes you anxious. Pick one time to catch up with news and stick to it.

3. Take regular exercise, every day if possible. Even a walk will help clear your head.

4. Try writing things down, or journalling your feelings. It may help them seem clearer.

5. Accept that you have no control over this situation, but that things will not be the same forever.

We also have resources for those who may be living with a bereavement during this time.




Stay in touch

We might also occasionally send this information in the post. You can update your contact preferences at any time by emailing or phoning 01925 575780. We promise to respect your privacy and that the data we gather and hold is managed in accordance with the Data Protection Act 2018. For more information please see our Privacy Notice.

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