Covid-19 Update

All the latest on changes to Hospice services during the coronavirus outbreak.

Visiting the Hospice (updated 23 Sept 2020)

  • Visits inside the Hospice are suspended due to the recent increase in Covid-19 cases nationally

  • Window visits will continue to be in place between 1pm-3pm for up to 2 visitors at a time

  • All visits must be booked in via reception prior to the visit and a pre-visit health assessment will be carried out. We will collect your details for NHS Track and Trace

  • Patients at the end of life will be allowed one visitor inside their room, as well as window visits (as above)

  • All visitors must wear a face covering, practise social distancing and adhere to strict handwashing

The health, safety and wellbeing of our patients, staff and community remains our absolute priority. We will review our visiting policy regularly.

Window visits, available Monday - Sunday

  • Up to two family members can book an appointment between 1pm-3pm to observe their loved ones through their bedroom window. Please call 01925 575780 to book your appointment.
  • We have made pathways as safe as possible but all visitors should be able to walk unaided, as there is some uneven land. All visits are at visitors own risk and it is unsuitable for anyone with mobility problems.
  • Visiting time will be allocated between 1pm-3pm and you will be shown around to the appropriate window by a member of the hospice team
  • The gates to the gardens will be locked at 3pm every day and not opened again until 1pm the following day.

Video calls

  • We will offer Skype and telephone access to all patients to ensure people are kept in touch
  • Between Mon-Friday, our family liaison team will talk to all patients on the ward and facilitate communications with patients and family.

Vitality Centre

The decision has been taken to close the Vitality Centre, apart from for prearranged appointments and telephone consultations. These appointments will take place as usual, but you will be asked to wash your hands on entry to the Vitality Centre and before your appointment. 


Our lottery collectors are no longer calling on our lottery players to collect their subscriptions.

If you have not had a collection this week, please send us a cheque for the number of weeks you wish to be include (please send to Lottery, St Rocco's Hospice, Lockton Lane, Bewsey, Warrington) or sign up to direct debit to continue to be part of the draw.


Sadly, we have taken the difficult decision to cancel all of our fundraising events until September. This includes the Starlight Ladies Walk, March to the Match, Dragonboat Racing and Golf Day. If you have signed up for one of these events, you will be contacted shortly by our supporter care team. If you have any questions please email


For all the latest on our shops reopening, and information on donations please click here.

Emotional support

We know that this is a very scary and worrying time for most of us and that a lot of people will be concerned with how their mental health will be affected.

We are very lucky to have an amazing Counselling and Emotional Care Team here at St. Rocco's who have provided a few tips on how you can manage your mental health in this time.

Tips for Looking After Your Mental Health

1. Keep connected - take time to phone and write to friends and family.

2. Try not to follow every news update if it makes you anxious. Pick one time to catch up with news and stick to it.

3. Take regular exercise, every day if possible. Even a walk will help clear your head.

4. Try writing things down, or journalling your feelings. It may help them seem clearer.

5. Accept that you have no control over this situation, but that things will not be the same forever.

We also have resources for those who may be living with a bereavement during this time.




Stay in touch

We might also occasionally send this information in the post. You can update your contact preferences at any time by emailing or phoning 01925 575780. We promise to respect your privacy and that the data we gather and hold is managed in accordance with the Data Protection Act 2018. For more information please see our Privacy Notice.

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