Covid-19 Update

All the latest on changes to Hospice services during the coronavirus outbreak.

Visiting the Hospice (updated 20th May 2021)

Following guidelines given to us by Public Health England, St Rocco’s Hospice has updated our processes on visiting the hospice and patients in our In-Patient Unit.

We have detailed the new advice below. Please carefully read the new guidelines before visiting the hospice. Should you have any questions please feel free to contact us on 01925 575780.

We are continuing to balance keeping all people as safe as possible and supporting social contact of loved ones during the pandemic. Any patient who is at end of life will be allowed named visitors and time of visiting will be agreed with the family.

Inpatient Room visiting from Thursday 20th May 2021

  • Patients in the In-Patient Unit can nominate 4 named visitors, 2 visitors can visit at any one time.
  • Visits to the In-Patient Unit can be booked in by calling 01925 575780. Please call to book the morning of the day you would like to visit
  • Lateral Flow Tests should be completed at home prior to visiting. Home tests kits can be ordered from here 
  • Guidance on how to complete a Lateral Flow Test can be found here. Please note our Unique Organisation Number (UON) is 99872004.
  • Lateral Flow Tests must be carried out every day that a guest is visiting the hospice.
  • Upon arrival at the hospice you will be required to show your test results via the NHS COVID-19 app or by bringing the completed test with you.
  • Should you test positive we ask that you do not visit the hospice, remain at home, and follow government guidelines on isolating.
  • Visiting hours have been extended and will now take place between 12pm and 4pm. We kindly ask that full PPE is worn when on the IPU and that hand sanitization guidelines are followed.
  • We are a Public Health England Track and Trace site. Please make sure you sign in and out upon arrival and departure and leave your contact details at reception. The Test and Trace app can be downloaded here.
  • Upon arrival reception will contact the IPU and visitors will be escorted directly to their loved one’s room.
  • All visitors should remain in the allocated room until the end of visiting, unless asked to vacate the room if a nursing or medical intervention is required during the visiting period. This will enable staff to maintain social distancing. If you need assistance, please use the nurse call buzzer.
  • All visitors have a responsibility to reduce their social contacts during their loved ones stay at the hospice to help reduce the risk of spread of the Covid-19.

Guidance for Outpatients visiting our Vitality Centre (Incl. Complimentary Therapies and Counselling) from Thursday 20th May 2021

  • Lateral Flow Tests should be completed at home prior to visiting. Home tests kits can be ordered from here.
  • Guidance on how to complete a Lateral Flow Test can be found here. Please note our Unique Organisation Number (UON) is 99872004.
  • Lateral Flow Tests must be carried out every day that a guest is visiting the hospice.
  • Upon arrival at the hospice you will be required to show your test results via the NHS COVID-19 app or by bringing the completed test with you.
  • Should you test positive we ask that you do not visit the hospice, remain at home, and follow government guidelines on isolating. Please let us know if you are unable to come to your appointment by phoning us on 01925 575780
  • We are a Public Health England Track and Trace site. Please make sure you sign in and out upon arrival and departure and leave your contact details at reception. The Test and trace app can be downloaded here.

Window visits

  • In-room visiting now replaces window visits – however, if window visits are needed, please speak to the nurse in charge.

Lottery

Our lottery collectors are no longer calling on our lottery players to collect their subscriptions.

If you have not had a collection this week, please send us a cheque for the number of weeks you wish to be include (please send to Lottery, St Rocco's Hospice, Lockton Lane, Bewsey, Warrington) or sign up to direct debit to continue to be part of the draw.

Events

We are hoping to hold a number of events throughout 2021, depending on the guidleines given to us from Public Health England. We will update our website and social media channels with new information as and when we have it.

Shops

For all the latest on our shops reopening, and information on donations please click here.

Emotional support

We know that this is a very scary and worrying time for most of us and that a lot of people will be concerned with how their mental health will be affected.

We are very lucky to have an amazing Counselling and Emotional Care Team here at St. Rocco's who have provided a few tips on how you can manage your mental health in this time.

Tips for Looking After Your Mental Health

1. Keep connected - take time to phone and write to friends and family.

2. Try not to follow every news update if it makes you anxious. Pick one time to catch up with news and stick to it.

3. Take regular exercise, every day if possible. Even a walk will help clear your head.

4. Try writing things down, or journalling your feelings. It may help them seem clearer.

5. Accept that you have no control over this situation, but that things will not be the same forever.

We also have resources for those who may be living with a bereavement during this time.

 

 

 

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We might also occasionally send this information in the post. You can update your contact preferences at any time by emailing consent@stroccos.org.uk or phoning 01925 575780. We promise to respect your privacy and that the data we gather and hold is managed in accordance with the Data Protection Act 2018. For more information please see our Privacy Notice.

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