Coronavirus Update

30/03/2020

St Rocco's cares for patients with life-limiting illnesses, which means they particularly vulnerable to the coronavirus.

We have measures in place to ensure the safety of all patients and Hospice staff while also ensuring services are available to the public as far as possible.

Please follow governmental and Public Health England (PHE) advice at all times to prevent the spread of the virus.

Advice for visitors

To keep patients and staff safe during the Covid 19 pandemic, we would ask visitors to respect the following requests:

  • We’ve taken the difficult decision to restrict our visiting hours to 2-4pm and 6-8pm
  • All visitors must be named by the patient in IPU
  • We ask that no more than 2 named people visit at one time
  • For patients in end of life care, these rules may be relaxed at the discretion of the clinical staff
  • Wash your hands with soap and water before entry to the IPU
  • Please go straight to your loved one’s room—other areas are closed.
  • Please do not bring children under 16 onto the ward, unless you have discussed it with one of our nurses before the visit.
  • Do not visit if you have any symptoms of coronavirus (dry cough and/or high temperature) or have been in contact with anyone who does.
  • If loved ones are visiting, they may be asked to support the care needs of the patients in these exceptional times.

Thank you for your understanding.

If you have any specific concerns, please speak to a member of clinical staff on the phone before you visit. Our phone number is 01925 575780.

Vitality Centre

The decision has been taken to close the Vitality Centre, apart from for prearranged appointments such as complementary therapies. These appointments will take place as usual, but you will be asked to wash your hands on entry to the Vitality Centre and before your appointment. 

Advice for volunteers

To minimise risk to patients and staff, the hospice kindly asks that any volunteers who have returned from abroad should refrain from working for 14 days after arrival in the UK.

We’d also ask that any volunteers with any symptoms such as fever or a dry cough should refrain from working for 14 days. We would also ask that they follow all governmental advice on self-isolation.

Shop closures

All of our shops are closed until further notice. We would kindly ask that you do not leave donations outside of closed shops.

Thank you for your understanding.

Lottery

Our lottery collectors are no longer calling on our lottery players to collect their subscriptions.

If you have not had a collection this week, please send us a cheque for the number of weeks you wish to be include (please send to Lottery, St Rocco's Hospice, Lockton Lane, Bewsey, Warrington) or sign up to direct debit to continue to be part of the draw.

Events

Sadly, we have taken the difficult decision to cancel all of our fundraising events until September. This includes the Starlight Ladies Walk, March to the Match, Dragonboat Racing and Golf Day. If you have signed up for one of these events, you will be contacted shortly by our supporter care team. If you have any questions please email fundraising@stroccos.org.uk

 

The advice is changing regularly, so please keep checking our website for the latest guidance, as well as following governmental advice.

We will also keep our website and Facebook page updated with any changes to our services, should they occur.

Thank you for your understanding.


« Back
Top
Loading
Loading...