Volunteer As A Receptionist

It’s important to us that the first thing people see when they walk through the door at St. Rocco’s is a friendly face! Our volunteer receptionists support us by warmly welcoming patients, families, guests and visitors to the hospice. It’s the perfect role if you enjoy meeting new people and would like to develop new skills.

Key tasks

• Dealing with telephone calls
• Managing messages
• Responding to enquiries
• Assist with administrative tasks
• Helping with post
• Occasionally receive donations from members of the public
• Occasionally serve customers in our gift shop

Skills and Qualities required

• good communication skills
• be honest and reliable
• understand and adhere to the Hospice’s confidentiality policy
• be able to work as part of the Hospice team

Support and Supervision

Reception volunteers report to the staff Receptionists and are supported by the Voluntary Services Manager.