Volunteer Shop Workers are part of a team who work in St. Rocco's Charity Shops on a rota.
Key tasks
- to receive and sort books & other goods
- to value and price donated goods.
- to serve customers and provide excellent customer service
- to operate the till
- to assist with cashing up
- to arrange window displays
- to keep the shop tidy and clean
- to maintain awareness of Safety, Health & Environmental (SHE) issues in the shop
Skills and Qualities required
- interest in books
- good communication skills
- be honest and reliable
- understand and adhere to the Hospice’s confidentiality policy
- be able to work as part of the Hospice team
Support and Supervision
Shop volunteers report to the Retail Operations Manager and are supported by the Voluntary Services Manager.
Training
Volunteers will undergo initial induction training and ongoing training in the role.