It was the best care possible; thanks for taking care of me when I found it difficult to cope; you are wonderful people.
- Family member of a hospice patient
Comments or concerns
Our always try to provide the best possible care. If you feel that there’s any part of what we do which can be improved, please let us know.
Our aim is always to provide the highest standard of care to patients and relatives. It's always nice to have feedback – so, if you are happy with the care given please let the staff know, we appreciate it.
If for any reason you are less than happy with any aspect of our service or facilities, please do let us know immediately, so we have the opportunity to put things right.
Initial comments and feedback
Please get in touch with our chief executive, by writing to:
St. Rocco’s Hospice
Or e-mail firstname.lastname@example.org
Still not happy?
If, after receiving our response, you are still unhappy, please feel free to contact:
Care Quality Commission – Northwest
Newcastle upon Tyne
Or e-mail email@example.com
We’re always interested in your feedback. It’s by being part of the community that we’ve been able to provide such excellent care – and continually improve what we do.