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Frequently asked questions

People often aren’t fully aware of the work we do at the hospice, or have an out-of-date picture in their mind. The modern hospice is a friendly, often upbeat place where the best of care is provided. We answer some common questions about the hospice.

Do you charge for care?

No. All of our care is free. We don’t even charge for car parking. We’re funded partly by the NHS, but mostly by donations and fundraising activities.

Can people refer themselves to the hospice?

Referrals  come from a qualified healthcare professional. This will usually be your GP, or hospital consultant or Macmillan nurse. These must be accompanied by a completed referral form.

For some of the services offered through our Vitality Centre, patients can refer themselves. Please contact our Vitality Centre on 01925 579212 Monday - Friday 9am - 5pm or email us at vitalitycentre@stroccos.org.uk for further information.  

Do you care for children?

We are an adult hospice for patients over the age of eighteen. Children often require specialised care and facilities which we are unable to provide. However, we do provide help and support for those children of family members who are in our care.

Do you just provide care for cancer patients?

There’s no doubt that cancer is one of the illnesses we see the most, but we also have a high proportion of patients with other illnesses and are equally skilled at helping them manage these.

When are visiting times?

We don’t have set visiting times – this doesn’t really work with the nature of the care we offer. We do ask that visitors try to coordinate their visits with other family members and are considerate of the needs of the patient – it’s great to get visitors, but too many can be tiring. As with all things, we try to work with the needs and choices of the patient.