People’s needs include medical, psychological and social needs– we try to help with all of these, and more.

Our care comes in many forms. Our medical team includes consultants, doctors, nurses and healthcare assistants. You may also be offered physiotherapy, occupational therapy, complementary therapy or counselling during your stay with us, depending on your needs and condition.

We help as much as we can – perhaps liaising between patients, carers and healthcare professionals, coordinating care so you have less to worry about. Our care is always individual, based around you– and when your needs change, we know enough about you to be able to respond quickly.

We ask you to bring your own toiletries, night clothes, day clothes and slippers, as well as any spectacles or hearing aids that you need. You should also bring your medication and wound dressings if applicable.

Please don’t bring valuables, though; any you do bring with you will be at your own risk.

General visiting times on the In-Patient Unit are 12pm-8pm. We aim to accommodate where possible supporting with visiting outside of usual hours. This is on an individual basis and can be discussed with staff on the In Patient Unit. There is no restriction on the length of time they can visit, though we would ask them to be mindful of your need to rest for periods during the day and to respect the need for medical staff to spend time with you.

While we always welcome children they must be properly supervised by a family member during their visit. 

There is a small amount of basic accommodation on site if it is appropriate and necessary for relatives to stay. This can be discussed with our nursing team.

We love having pets to visit and we have welcomed dogs, cats, a chinchilla and even ducks on to the unit! We ask that any pet is adequately supervised and that you discuss bringing in pets with nursing staff first.

The length of time you spend with us will depend on your individual condition and needs. The average length of stay is usually around 10 to 14 days but it could be longer or shorter. We don't offer long term placement of care however we do support with discussions around discharge planning.

On discharge you will be given a copy of your discharge letter to give to your GP, unless you have chosen not to receive a copy. We advise you contact your GP as soon as possible to request any further required supplies of your current medication to ensure that you do not run short.

We will have at this point discussed your needs and any additional care package required will have been organised to support you being cared for at home.

Nothing. Our care is free of charge to those who need it. We receive some funding from the health service but as a local charity we only exist because we are supported by the generosity of the Warrington community. You can find out more about how we are funded here.