Who is In-patient care for?

Patients come and stay with us for a variety of reasons. It might be that a patient comes to us so that we can assess them and help to bring complex symptoms under control. They may have been admitted to hospital and transferred to us for a period of rehabilitation. This process of ‘stabilising’ someone’s symptoms requires a great deal of specialist expertise which is exactly what we provide here at St. Rocco’s.

People are often very surprised indeed to discover that over half our patients go home following their stay here. Of course, we do also care for those reaching the end of their lives. Everyone who comes to us is treated as an individual. For us the way that someone’s life ends is as important as any other part of their life.

How do I get referred?

All admission requests for our Inpatient Unit come via a GP, hospital consultant or specialist nurses, district nurse or community specialist nurse.

At St. Rocco’s we have a daily meeting where these referrals are discussed by our team. Decisions about admissions are made on the basis of the needs of each individual.

What is it like?

People are often surprised and tell us that staying with us is very different from being in a hospital!

Our In-Patient Unit is lovely and bright. Built around an internal courtyard with a pond and seating area, there are 10 bedrooms with ensuite facilities. All the bedrooms look out over the hospice gardens. In each bedroom there is a comfortable reclining chair, television and patients can connect to the guest wi-fi to use mobile phones or tablets. View our outdoor spaces here >

People comment that staying with us feels like a home from home. There is an airy communal lounge with facilities for making drinks where patients and their visitors can relax. It has double doors wide enough to accommodate a bed being wheeled outside to a seating area which is a real sun trap in the summer! Our wonderful volunteers ensure that there are always fresh flowers around and are they are always on hand to help with drinks and snacks.

When people are unwell this can quite often have an effect on their appetite. Our catering team provide nutritious, home-cooked food and are happy to create meals for specific dietary requirements. They take great pride in catering for the individual needs of those staying with us.

I feel I cannot thank you enough for the loving care that I have received from you all over the past two weeks. I am certainly going home in a much better state than when I arrived and I shall remember you all for your kindness.

Who will look after me?

People’s needs include medical, psychological and social needs– we try to help with all of these, and more.

Our care comes in many forms. Our medical team includes consultants, doctors, nurses and healthcare assistants. You may also be offered physiotherapy, occupational therapy, complementary therapy or counselling during your stay with us, depending on your needs and condition.

We help as much as we can – perhaps liaising between patients, carers and healthcare professionals, coordinating care so you have less to worry about. Our care is always individual, based around you– and when your needs change, we know enough about you to be able to respond quickly.

What can I/should I bring with me?

We ask you to bring your own toiletries, night clothes, day clothes and slippers, as well as any spectacles or hearing aids that you need. You should also bring your medication and wound dressings if applicable.

Do bring things with you that will help you to feel at home, such as special photographs. Please don’t bring valuables, though; any you do bring with you will be at your own risk.

Who can visit me?

Your friends and family can visit you at any time. There is no restriction on the length of time they can visit, though we would ask them to be mindful of your need to rest for periods during the day and to respect the need for medical staff to spend time with you.

We do have a fridge on our inpatient unit where sandwiches and snacks are available if family members arrive very late or in a hurry and have not had time to eat. Donations are welcome if taking advantage of this service.

While we always welcome children they must be properly supervised by a family member during their visit. Please be aware of the pond in the central courtyard.

There is a small amount of basic accommodation on site if it is appropriate and necessary for relatives to stay. This can be discussed with our nursing team.

What about my pets?

We love having pets to visit and we have welcomed dogs, cats, a chinchilla and even ducks on to the unit! We ask that any pet is adequately supervised and that you discuss bringing in pets with nursing staff first.

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How long will I stay?

The length of time you spend with us will depend on your individual condition and needs. The average length of stay is usually around 10 to 14 days but it could be longer or shorter. We don’t offer long-term treatment but focus on providing short stay treatment when they are needed.

What will happen when I go home?

On discharge you will be given a copy of the discharge letter which will be sent to your GP, unless you have chosen not to have a copy. You will also be given 7 days medication. We advise you to contact your GP as soon as possible, to request a further supply of your current medication to ensure that you do not run short of medication.

We will also have discussed your needs going home and any additional care package will have been organised. You will be given details of who to contact if you have any concerns about your condition or symptoms or your care package.

You may also be referred to our Vitality Centre who may be able to support you to stay as well as you can by helping you to manage your condition.

How much will I pay for my care?

Nothing. Our care is free of charge to those who need it. We receive some funding from the health service but as a local charity we only exist because we are supported by the generosity of the Warrington community. You can find out more about how we are funded here.

Are you worried about death or dying?

We know talking about dying is a hard thing to do. Most people don’t know where to start. Here’s some information that might be useful.

 

Stay in touch

We might also occasionally send this information in the post. You can update your contact preferences at any time by emailing consent@stroccos.org.uk or phoning 01925 575780. We promise to respect your privacy and that the data we gather and hold is managed in accordance with the Data Protection Act 2018. For more information please see our Privacy Notice.

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