Our care is about giving people choices.
This service supports patients to stay at home where possible if it is your wish to do so.
We can will support you and your family where you are most comfortable – in your own home, with familiar surroundings during the last weeks of life.
We also provide support and care during a time of crisis to reduce the chance of an unnecessary admission to hospital.
We can offer interim support on discharge from the hospital or from our inpatient unit, enabling you to return home if appropriate.
Our Hospice at Home experienced healthcare assistants will provide this service in conjunction with other care providers. Your GP and District Nurses will continue to manage and plan your care.
Night sits are available between the hours of 10pm and 8am and will be agreed following referral.
Alternatively short day time visits may be offered if this is more appropriate to your needs.
Referrals are accepted from any healthcare professional involved in your care.
In the case of self-referrals we will ask your consent to contact your GP for more information about your condition.
If you are a health care professional you can refer here.
This is a short-term service and should your condition stabilize, you may be discharged from the service. However, you can be re-referred if you should need us again.
This service is provided by a team of experienced healthcare assistants who give practical nursing care and psychological support to patients and their families.
Patient's referral criteria
Patients must have palliative care needs and one of the following must apply:
How to Access the Service
If you are a health care professional you can refer here
*Emergency referrals may be received up to 4pm for same day response
Availability
The service offers night sits from 10pm to 8am for patients who meet referral criteria subject to availability.
General Information
A response to the referral is normally given within 24 hours.
Any changes in a patients' needs or situation should be relayed via the Hospice at Home phone number.
Hospice at Home staff will record notes on the electronic patient record (SystmOne).
Information for professionals
We provide specialist care for those diagnosed with a life-limiting illness and their families. We're here for you.
We want to make it as easy as possible for palliative patients to access the right support, quickly and efficiently, with just one call.