As a volunteer for our award winning eBay store you will be responsible for researching, processing and listing a variety of items such as clothing, books, media, electronics, collectables and more for sale on eBay and other online marketplace platforms. The role also involves photographing, packaging and dispatching items.
Daily Activities for this role include:
- Sort donations to find suitable items for sale through the online operation
- Research items online to find the appropriate value
- Photograph products to ensure the are displayed effetively
- Complete listings of items for sale with online platforms.
- Process, package and arrange delivery of sold items.
- To work with the shops teams and specifically the Shop Managers to source suitable items to be sold on-line.
- Ensure all on-line activity is compliant with marketplace providers’ rules and regulations.
- Manage the sales area to ensure goods are accessible and stored safely.
- Ensure that all parcels are dispatched on time, to meet customer service standards.
- Management of staff and volunteers
- Help to train and motivate trainees and volunteers to become proficient sellers.
- Be an ambassador for St Rocco’s when communicating with volunteers and trainees.
- Communication and working relationships
- Report to and work closely with the e-Commerce Manager.
- Build and manage working relationships with the Shop Managers and Volunteers.
- To attend training courses and meetings as required
Reports to: e-Commerce manager.