Volunteer Shop Workers are part of a team who work in St. Rocco's Charity Shops on a rota.
Key tasks
- to receive and sort donated goods
- to prepare and display donated goods.
- to serve customers and deal with queries
- to operate the till
- to assist with cashing up
- to arrange window displays
- to keep the shop tidy and clean
- to maintain awareness of Safety, Health & Environmental (SHE) issues in the shop
Skills and Qualities required
- good communication skills
- be honest and reliable
- understand and adhere to the Hospice’s confidentiality policy
- be able to work as part of the Hospice team
Support and Supervision
Shop volunteers report to the Shop Manager and/or Retail Operations Manager and are supported by the Voluntary Services Manager.
Training
Volunteers will undergo initial induction training and ongoing training in the role.